You can return your ordered item within 30 days (of delivery).
- Please return the product in the original packaging including all documents as well as the tags and product labels.
- Mark the item you wish to return on the return note and specify a return reason.
- Put the product you wish to return and the return note into the box and seal the box.
- For customers located in the lower 48*: to print the return label, go to http://returns.scottusa.com
- Once you fill out the form you will be able to print a return shipping label. You will also receive the label via email. If you are unable to print the label your local FedEx location can print the label for you, just have them scan the QR code emailed to you with your shipping label.
- Stick the return label on the outside of the box (preferably over the shipping label) and issue your parcel to the nearest FedEx drop-off location.
- Keep the deposit receipt.
*Customers making a return from Alaska or Hawaii will need to contact customer services directly for return support.
If you have any questions regarding the handling of the return, you can also contact customer services. Contact details can be found here